When Can I Select Hours to Service My Client?

This would depend on the client and your pre-selected category. 

Typically the hours with an initial cap are released Sunday to Tuesday for most clients. 

Lock-down is lifted 24-48 hours allowing you to select more hours. 

You can sign up for notifications of urgent hours available. 

You can learn how by logging into Arise > Support Tab (middle) > Knowledge Zone > Starmatic