There Are No Hours Available For Me in Starmatic.

Faith

Last Update vor 2 Jahren

While our clients maintain a nice amount of hours most of the time, there are, on some occasions, when hours are low. This means there is low call volume or the hours have been selected by other agents.


Rule of thumb is, hours are on a first come first serve basis. Once you know when hours are released here is what you can do to ensure you receive the hours you want:


1. Set your phone alarm clock or calendar

2. Maintain a Commitment Adherence above 90%

3. Sign up for Urgent Service notifications - You are automatically signed up for these communications.


To inquire about your intervals availability in Starmatic in Arise please contact AVA. AVA is located in the bottom right corner of the Arise Portal in the teal shirt.

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