I failed Identity Verification. What now?

Arise uses the Experian Credit Bureau to verify your information. If you have failed the identity verification step, this could be for several reasons:

1) You have never opened any credit accounts (have no credit) such as financed a car, home, credit cards, utility bills, etc.

2) You may have a "Credit Freeze" on your account (which means you cannot apply for credit - or be verified).

3) You may have been a victim of Identity Theft (& not even know it).

If you failed the Identity Verification, please contact Experian at
Experian

955 American Lane

Schaumburg, IL 60173

Phone: (888) 397-3742

If you cannot get the above issues resolved you will not be able pass identity verification and will need to select a client (if available) that does not do identity verification in the enrollment process. You can always check out the STAR Team Agency job board at the following link as well for other opportunities: www.starteamagency.com/jobs