How Do I Get Phone Support With STAR Team Agency?

Faith

Last Update vor 2 Jahren

STAR Team Agency does not currently offer phone support. We provide support through our Knowledge Base, Chat/Ticket Support, and help desk.

It is our goal to provide you with an environment similar to the environment you will be in when servicing your client when you need support so that you are prepared for how to use online support systems.

Your STAR Team Leader Support Specialist will determine if support through a recorded Zoom meeting is needed for troubleshooting issues. Please do not request a Zoom meeting. Zoom meetings are reserved for specific troubleshooting needs and your STAR Support Specialist will let you know if that is what is needed to resolve your issue.



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