Why is a Background Check Required?

What is the Impact of a Criminal Conviction?

Faith

Last Update 2 år siden

You provide important services using the Arise Platform for client servicing programs and Arise has a vested interest in protecting the property, safety and welfare of its employees, clients and their customers. 


A background check is required to confirm that each individual providing customer service is free of disqualifying criminal convictions. Arise complies with all applicable laws related to its use of information from background checks. 


Only criminal convictions are considered and a conviction does not necessarily preclude an individual from providing services on behalf of a call center as an agent. When evaluating this information, Arise considers all relevant factors including the bearing the criminal offense may have on the services required by the particular client program.


Arise reserves the right to conduct additional background checks at any time. Should any background check report reveal that an individual has a disqualifying criminal conviction, the individual will not be permitted to provide services on the applicable client program. 


Background checks are provided by a non-affiliated third party vendor.



Please ensure that you provide complete and accurate information when completing a background check. Anyone who provides false information will be automatically disqualified.

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